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Shipping Information

To ensure that you receive your items as quickly and safely as possible, Southern Cross Vape use a comprehensive way of shipping. Shipping times for all options are detailed below.

Please note: In order to ensure that all details on your order are correct, items may not ship until we are able to verify the order and payment holder details.

Shipping Rates

We use Australia Post exclusively, as they are very reliable. Our shipping prices are calculated based on the dimensions, weight, quantity and amount on the total (checkout) order.

Shipping Price Guide
Regular Post 500g Satchel: $8.80 (tracking included)
Regular Post 3kg Satchel: $13.20 (tracking included)
Orders above $120: Free delivery (tracking included)

**Depending on weight, dimension of item, if an item is under $10 but above required weight/dimension class, then next level postage option applies.

Shipping

All orders approximate processing time 2 to 5 business days (unless stated otherwise). Please refer to Australia Post website for an accurate delivery time: http://auspost.com.au/parcels-mail/delivery-times.html?ilink=tools-open-deliv-times
All item available on Back order many take up to 2 to 3 weeks to be delivered

Order Tracking

For most instances you will be provided with a tracking number. This is emailed to you through our system, normally on the evening of the day (if business day) or the next business day of shipment.

To track your order please go to http://southerncrossvape.com.au/?p=16.

We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 3 business days to arrange an agreeable alternative item, a back order or a full refund.

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